Complete Staffing Solutions

HR Operations Specialist

Published May 14, 2026Boston, MassachusettsJob ID: 36422

Key Responsibilities & Details

Description:  

Responsibilities:
Benefits Administration

  • Administer all employee benefit programs, including health, dental, vision, disability, life insurance, and retirement plans.
  • Manage benefit enrollments, changes, and terminations within UKG and with vendors.
  • Coordinate annual open enrollment, prepare communications, and assist employees with benefit selections.
  • Reconcile benefit invoices and resolve discrepancies promptly.
  • Serve as the primary contact for benefits inquiries and ensure compliance with COBRA, HIPAA, ACA, and ERISA.

Payroll Coordination

  • Liaise between HR and Payroll to ensure all employee changes (new hires, terminations, pay adjustments, deductions) are accurately processed.
  • Audit payroll-related data and partner with Finance on reporting and process improvements.
  • Support year-end payroll and benefits processes (W-2, ACA, 1095-C).

HR Systems (UKG) Support

  • Partner with the HRIS Lead to maintain and update data within UKG, including employee records, job changes, and organizational structure.
  • Troubleshoot, test, and generate reports within UKG modules such as Core HR, Benefits, and Timekeeping.
  • Run standard and ad hoc reports to support HR, Payroll, and compliance activities.
  • Support HRIS projects, enhancements, and user testing to continuously improve system performance.
  • Ensure accurate data flow between HR, Payroll, and Benefits systems.

General HR Support

  • Assist with onboarding, offboarding, employee relations, and HR documentation.
  • Maintain employee records with confidentiality and precision.
  • Support HR programs such as performance management and engagement initiatives.
  • Contribute to HR communications and employee education around benefits and HR policies.

Requirements:

  • 4+ years of HR experience with a focus on benefits administration and HR operations.
  • Hands-on experience with UKG Pro (or similar HRIS); familiarity with HRIS administration preferred.
  • Knowledge of HR and benefits regulations, with strong data management and analytical skills.
  • Excellent communicator with strong attention to detail and a service-oriented mindset.
  • Proficient in Microsoft Office Suite, especially Excel and Outlook.

Preferred:

  • HR certification (PHR, SHRM-CP, or equivalent).
  • Experience in a mid-sized organization (50–500 employees).
  • Demonstrated ability to streamline HR processes through technology and collaboration

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Job Application

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HR Operations Specialist | Boston, Massachusetts | Complete Staffing Solutions | Complete Staffing Solutions