Practice Representative ($25/hour)
Key Responsibilities & Details
Clinic hiring for multiple practice representatives.
Hours: Mon-Fri 8:30am-5pm
MINIMUM JOB QUALIFICATIONS:
- High School Diploma/GED required, Associate or bachelor’s degree preferred.
- 1 year of experience working in a medical or customer service setting
- Degree may substitute for experience
- Administrative and/or customer service experience strongly preferred
- Experience in call center/phone service setting preferred
Responsibilities
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Coordinate/obtain clinical documentation prior to the first visit, including medical records, pathology slides, and/or radiology films.
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Work closely with all providers to triage patients of all disease types appropriately.
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Consult with physicians, as appropriate, to determine urgency of first appointment.
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Maintain knowledge of current financial arrangements, insurance coverage, and billing procedures at DFCI and the local host hospital.
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Perform mini registration in Epic, capturing demographic and insurance information, to create a medical record number (MRN) and schedule initial appointment in Epic.
Job Application
You are applying for Practice Representative ($25/hour) (Ref 37307). Please complete the form below and attach your resume.
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