Administrative Assistant

Responsibilities
? Coordinate inspector training activities in accordance with established
procedures, including:
o Collecting, reviewing, and verifying required documentation for
new and recertifying inspectors to ensure completeness and
accuracy.
o Scheduling training sessions and notifying applicants of assigned
dates and locations.
o Maintaining and updating training curricula, rosters, and related
materials as directed.

? Track and document training participation and outcomes.
? Assist with updates to policies and procedures under guidance of
leadership.
? Serve as a point of contact for station representatives and inspectors
regarding program policies, procedural guidance, problem resolution,
billing questions, and recruitment support.
? Maintain accurate and updated inspector records in administrative
databases.
? Respond to inquiries from station personnel in a timely and professional
manner.
? Review and process inspector applications in accordance with
established program standards.
? Monitor training participation and assist stations and inspectors with
training profiles.
? Assist with financial reconciliation related to training sessions.
? Process completed training rosters, payments, and support the creation
and maintenance of inspector profiles in web-based systems.
? Work with the Quality Assurance team to identify program or policy
variances, and assist with targeted training for station and inspection
personnel as needed.
? Support inspector training sessions, including classroom setup, material
distribution, and logistical preparation.
? Participate in continuous improvement and customer satisfaction
initiatives, including activities within the company’s Quality Management
System (QMS).
? Provide input as requested based on assigned responsibilities.
? Performs other duties as required.
Requirements
Qualifications
? High school diploma or equivalent required, college degree preferred.
? Strong interpersonal skills including effective listening and the ability to
interact professionally with customers and colleagues.
? Excellent verbal, written, and organizational skills.
? Experience with working with Microsoft Office products (Microsoft
Word, Microsoft Excel, Outlook), including intermediate to advanced
Excel skills.