Fitness Success Coordinator

Fitness Success Coordinator
Location: Remote
Hours: Monday – Friday 9am – 6pm PST *
Open-ended contract

Position Duties:

• Conduct scheduled Zoom onboarding calls to guide new clients through the platform and program expectations.
• Lead mid-program check-in calls to review progress, answer questions, and address concerns.
• Provide ongoing client support and ensure a smooth program experience.
• Schedule follow-ups and connect clients with the appropriate team members.
• Manage a high volume of client calls while maintaining strong customer service.
• Collaborate with internal teams and document updates using internal systems.

• Experience in customer success, customer service, or client support preferred.

Pay Rate:

• $18/hour

…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #toponehire