Resident Coordinator

Resident Coordinator
Cherry Hill, NJ
Hours:

• Monday – Thursday 9:00a – 6:00p
• Friday 9:00a – 4:00p
• Alternating Saturdays 11:00a – 6:00p

Responsibilities:

• Serve as the primary point of contact for residents and prospects; handle inquiries, resolve complaints, assist with the portal, and plan/host community events while maintaining a high level of professionalism
• Receive, log, and manage the workflow of Maintenance Service Requests; schedule contractors, place supply orders, and follow up daily with residents to ensure repairs are completed satisfactorily
• Regularly inspect the buildings and grounds, conduct move-out inspections, and oversee the “make-ready” turn process to ensure vacant units are pristine and ready for new tenants
• Keep customer information updated in the system during and after communications, manage tenant emails/calls, and prepare invoices for the Accounts Payable department
• Maintain open communication with the Maintenance Supervisor and Property Manager, routing specialized inquiries and escalating major issues or problems as necessary

Qualifications:

• High School Diploma/GED
• Residential coordinator or similar experience (2+ years)
• Microsoft Office proficiency

Compensation:

• $19/hr

…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP