Customer Service Representative
Published July 6, 2026Waterford, ConnecticutJob ID: 37591
Key Responsibilities & Details
Customer Service Representative
- Full-time | Onsite – Waterford, CT
- Monday–Friday, 8:30 AM–5:00 PM
Key Responsibilities
- Handle inbound customer calls and emails
- Enter and process customer orders accurately
- Track orders and provide order updates
- Resolve customer questions and issues
- Support the Sales, Production, and Shipping teams
- Perform data entry, filing, and general administrative tasks
- Maintain accurate customer and order records
- Learn and utilize the Styeline ERP system
- Prioritize multiple tasks in a fast-paced environment
Qualifications
- 2+ years of customer service or administrative experience
- Strong phone and communication skills
- Accurate data entry and attention to detail
- Ability to multitask and stay organized
- ERP experience preferred (Styeline a plus)
- Positive attitude with a team-oriented mindset
Job Application
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