Senior Benefits Administrator

Position Summary

We are seeking an experienced Senior Benefits Administrator to oversee the administration of employee benefit programs while ensuring compliance, accuracy, and an exceptional employee experience. This role serves as the subject matter expert for health and welfare, retirement, leave, and wellness programs, partnering closely with Human Resources, payroll, vendors, and employees to deliver high-quality benefits administration.

The ideal candidate has extensive experience managing complex benefits programs in a healthcare or similarly regulated environment, possesses strong HRIS expertise, and is committed to delivering responsive customer service and operational excellence.

Key Responsibilities

• Administer all employee benefits programs, including medical, dental, vision, life insurance, disability, flexible spending accounts, retirement plans, and voluntary benefits.
• Manage benefit enrollments, qualifying life events, annual open enrollment, and employee eligibility while ensuring data accuracy.
• Serve as the primary point of contact for employee benefit inquiries, providing guidance on plan options, eligibility, and claim resolution.
• Maintain strong working relationships with insurance carriers, third-party administrators, brokers, and internal stakeholders.
• Ensure compliance with applicable federal and state regulations, including ACA, COBRA, HIPAA, ERISA, FMLA, and other benefits-related laws.
• Audit benefit records, reconcile vendor invoices, and resolve discrepancies between HRIS, payroll, and benefit carriers.
• Lead annual open enrollment planning, employee communications, system testing, and implementation activities.
• Develop reports and analyze benefits data to identify trends, improve processes, and support strategic decision-making.
• Collaborate with Payroll and Human Resources to ensure timely and accurate benefit deductions and employee records.
• Recommend process improvements and leverage HRIS functionality to increase efficiency and enhance the employee experience.
• Assist with vendor evaluations, contract renewals, and benefits program enhancements.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5–7 years of progressive benefits administration experience, including senior-level responsibilities.
• Demonstrated expertise administering comprehensive employee benefits programs.
• Strong HRIS experience with the ability to manage benefits data, reporting, system configuration, audits, and integrations.
• Experience working in the healthcare industry or a closely related, highly regulated environment strongly preferred.
• Thorough knowledge of federal and state benefits regulations and compliance requirements.
• Excellent analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Strong interpersonal and communication skills with the ability to explain complex benefit information to employees at all levels.
• Advanced proficiency with Microsoft Excel and Microsoft Office Suite.

Preferred Qualifications

• Certified Employee Benefit Specialist (CEBS), SHRM-CP/SHRM-SCP, or PHR/SPHR certification is a plus.
• Experience supporting large or multi-site organizations.
• Demonstrated ability to manage multiple priorities while maintaining confidentiality and accuracy in a fast-paced environment.