Complete Staffing Solutions

Patient Access Specialist (fully on-site!) $26/hr

Published July 14, 2026Westborough, MassachusettsJob ID: 37841

Key Responsibilities & Details

Hiring for a Patient Access Specialist role in Westborough (fully on-site role!) 

MUST have experience checking patients in/out, checking insurance eligibility and general strong knowledge of health insurance (HMOs/PPOs)
MUST have experience with understanding deductibles and charging accounts
MUST have appointment scheduling experience 

 

Pay: $26/hour
Schedule: Monday through Friday, 8-hour shifts between 8:30AM – 5:00PM

Requirements: 

  • 2+ years of Patient Access experience
  • Must have high-level experience with insurance and billing
  • Must have high-level phone skills – confident, professional, and accurate on the phone
  • Excellent oral and written communication skills
  • Some type of EMR experience is required
  • Proficiency in MS Office

Responsibilities:

  • Greeting patients
  • Checking patients in and out
  • Enter patient information into data bases and maintain accurate records – change out any new phone numbers, addresses, emails, etc.
  • Relay information to relevant staff members
  • Inform patients and their caregivers of office procedures, policies, and protocols
  • Handle insurance and billing tasks
  • Provide patients with billing and payment information – explain to patients why they have certain bills and how their deductible works
  • Handle patient questions and concerns
  • Perform general administrative tasks

Job Application

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