Patient Service Representative ($26/hr) – Hopedale, MA
Published July 20, 2026Hopedale, MassachusettsJob ID: 37954
Key Responsibilities & Details
Contract to potential hire!
Schedule: M-F 8am-5pm
Rate: $24-$26/hr DOE
Description:
- Schedule new/follow-up visits, imaging, and other testing as needed.
- Answer and route calls/messages; prioritize urgent issues; document all patient contacts with clear next steps.
- Verify demographics/insurance, collect copays, issue visit summaries, and schedule further testing/appts.
Requirements:
- 2+ years in medical office/front desk or care coordination; orthopedics/spine preferred.
- Proficiency with EHR, Epic preferred (scheduling, referrals, in-basket messaging).
- Strong communication, customer service, and problem-solving skills.
Job Application
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