Commercial Real Estate
Key Responsibilities & Details
Office Commercial Property Manager
Job Title: Office Commercial Property Manager
Department: Property Management
Reports To: Regional Property Manager / Director of Property Management
Position Summary
The Office Commercial Property Manager is responsible for the overall management, operations, and financial performance of a portfolio of commercial office properties. This role ensures properties are maintained to a high standard, tenants receive exceptional service, budgets are achieved, and vendor relationships are effectively managed while maximizing asset value and occupancy.
Key Responsibilities
- Manage the day-to-day operations of assigned commercial office properties.
- Serve as the primary point of contact for tenants and respond promptly to inquiries and service requests.
- Build and maintain positive tenant relationships to promote satisfaction and retention.
- Prepare and manage annual operating budgets and monitor expenses.
- Review financial reports, approve invoices, and ensure accurate coding of expenses.
- Coordinate maintenance, repairs, and capital improvement projects.
- Oversee janitorial, landscaping, security, HVAC, and other contracted services.
- Conduct regular property inspections to ensure buildings are clean, safe, and well maintained.
- Ensure compliance with lease agreements, company policies, and local, state, and federal regulations.
- Coordinate tenant move-ins, move-outs, and office renovations.
- Work closely with leasing teams to support tenant retention and occupancy goals.
- Obtain competitive bids, negotiate contracts, and manage vendor performance.
- Monitor preventative maintenance programs and building systems.
- Respond to emergencies and coordinate after-hours support as needed.
- Prepare management reports, operating summaries, and ownership reports.
- Assist with annual reconciliations, CAM recoveries, and budget planning.
- Ensure compliance with OSHA and other applicable safety regulations.
Qualifications
- Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred.
- 3–5+ years of commercial property management experience, preferably with office properties.
- Knowledge of commercial leases, property operations, budgeting, and financial reporting.
- Experience managing vendors and service contracts.
- Strong understanding of building systems including HVAC, electrical, plumbing, and life safety systems.
- Proficiency in Microsoft Office Suite and property management software (such as Yardi, MRI, Building Engines, or Angus).
- Professional certifications such as CPM or RPA are a plus.
Skills & Competencies
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Financial and budgeting expertise
- Organization and time management
- Problem-solving and decision-making abilities
- Contract negotiation and vendor management
- Attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Leadership and team collaboration
Physical Requirements
- Ability to walk properties and inspect building conditions.
- Occasionally lift up to 25 pounds.
- Ability to respond to emergency situations outside normal business hours when necessary.
Working Conditions
- Primarily office-based with frequent property inspections.
- Regular interaction with tenants, contractors, vendors, and ownership representatives.
- Occasional evening or weekend work for emergencies or special projects.
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