Complete Staffing Solutions

Medical Secretary ($19-20/hour)

Published September 14, 2026Jacksonville, FloridaJob ID: 39536

Key Responsibilities & Details

Role: Front Desk Coordinator
Type: Temp-to-perm
Schedule: M-F  8am-5pm with 30-60 minute lunch
Requirements

  • Prior healthcare front desk or back-office experience.
  • Ability to consistently deliver excellent service with a patient-care focus
  • Excellent communications skills, both verbally and in writing
  • Computer proficiency
  • High School Diploma or equivalent

Responsibilities:

  • Processing Personal Injury Protection (PIP) car insurance for patients.
  • Maintain and supervise multiple provider’s schedules (Chiropractor, APRNs, and a Medical Doctor).
  • Google spreadsheet skills are essential. This job is heavy in data entry, reporting, and analyzing patient numbers to increase revenue.
  • Accounting experience is highly preferred.
  • Greet incoming patients and schedule or reschedule their medical or therapy appointments.
  • Handle referrals generated by the providers via email to the correct department.
  • Provide impeccable patient service and problem resolution.
  • Maintain, monitor and generate front desk reports: Monthly, weekly and daily.
  • Direct calls to other departments and relay necessary messages to staff.
  • Collect patient personal data and insurance information.

Job Application

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Modern open office with team collaborating around a table