Call Center Representative ($17-18/hour)
Published September 17, 2026Nashua, New HampshireJob ID: 39686
Key Responsibilities & Details
Healthcare company hiring for call center representative to handle patient accounts.
Schedule: Monday – Friday 8am or 8:30am start times available
Requirements:
- Medical Admin or inbound call experience or strong customer service background preferred
- Exceptional customer service and communication skills
- Proficiency with Microsoft Office (Excel, Word, Outlook) and database systems
- High school diploma or equivalent
- Detail-oriented with strong organizational skills
- Team player with a positive attitude
Responsibilities:
Help patients navigate their medical billing with compassion and professionalism:
- Handle inbound calls and make courtesy outbound calls
- Negotiate payment plans and resolve outstanding balances
- Assist patients with insurance-related questions
- Maintain detailed documentation of all communications
- Follow HIPAA, company, state, and federal regulations
Job Application
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