Complete Staffing Solutions

Hospital Collections (to insurance) fully on-site

Published September 18, 2026Auburn, MassachusettsJob ID: 39705

Key Responsibilities & Details

Hiring for a Hospital Collections Specialist in Auburn, MA. Fully on-site role!!

Pay range: $25-30/hr (based on experience)
Schedule: M-F 8am-4:30pm (will consider part-time hours if needed)
Reports to: Director of Revenue Cycle

MUST have previuos billing or collections experience from a Behavioral Health or Inpatient Hospital settnig!

Minimum 2-3 years recent billing/collections experience required. This will be reaching out to insurance companies. 

Job Summary:
The Hospital Collections Specialist is responsible for timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure timely receipt of payment including but not limited to third-party payer receivables. 

Job Responsibilities: 

  • Reviewing Unpaid Claims
  • Contacts Insurance companies to follow up on Denials
  • Billing and follow-up of assigned Insurance accounts
  • Reviews EOB’s and resolves billing and payment discrepancies
  • Ensure claim rejections are identified, and the proper action is completed to ensure timely billing.
  • Comfortable using a clearinghouse, preference given to familiarity with Waystar
  • Comfortable and familiar utilizing payor portals
  • Precipitation in weekly AR reviews

Qualifications:

  • Must be knowledgeable on Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance.
  • Experience in Microsoft Office and other computer software products and/or grasp technology quickly. 
  • Sufficient typing and computer skills.
  • Comfortable and knowledgeable psychiatric patients.
 Education/Experience:

Previous Collection Specialist experience required; minimally 2 years.

Job Application

You are applying for Hospital Collections (to insurance) fully on-site (Ref 39705). Please complete the form below and attach your resume.

No file chosenMax. file size: 128 MB.

Why Apply for This Role?

Our recruiters work directly with hiring managers to ensure your application is reviewed quickly. Applying through Complete Staffing gives you access to roles and insights you will not find elsewhere.

  • Dedicated support from a recruiter who understands your background.
  • Insight into company culture, hiring timelines, and compensation.
  • Access to additional opportunities that match your skills and preferences.
Modern open office with team collaborating around a table