Medical Assistant

(Temp to perm OR perm): 40 hours OR 24 hours per week
We are looking primarily for Tuesdays, Wednesdays and Fridays 8am -5pm with the expectation of one evening a week (10am -7pm)
or Monday – Friday 8am-5pm for FT
One Saturday per month 8am-12pm

MUST have diploma and externship from an accredited program
90 days once hired permanently to become nationally certified

ROLE AND RESPONSIBILITIES

• Apply evidence based guidelines from major regulatory and specialty groups, performs pre-visit preparation for all primary care patients scheduled to be seen

• In collaboration with the primary care nurse and provider, “e-huddles” utilizing the Planned Care Dashboard (an electronic tool that summarizing all care that is due for a patient at the time of their visit) to ensure complete and thorough primary care visits.

• Prepares patients to be seen by provider in the telehealth environment including guiding patients on the use of video telehealth technology.

• Manages virtual telehealth sessions for multiple providers using Zoom technology including set up of virtual exam rooms, admitting patients, and pre-visit preparation.

• Supports clinical teams in the collection of paperwork, request of records, scheduling of follow up visits, and other administrative support tasks for clinical teams.

• Collaborates with providers, clinical and clerical support staff to facilitate appropriate telehealth patient flow.

• Prepares patients to be seen by provider, using established criteria as appropriately determined by the nature of the visit (i.e., sick, PE, WCC, etc.).

• Accurately documents chief complaint and results from evidence based screening tests.

• Accurately performs and documents patient vital signs.

• Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision test.

• Prioritizes work responsibilities on a daily basis, decreasing waiting time. Collaborates with providers, clinical and clerical support staff to facilitate appropriate patient flow.  Effectively works as a member of the health care team assisting other team members as needed, or requested. Appropriately schedules tests and referrals for specialty care in accordance to Provider orders in a timely manner.

• Maintains a clean, orderly, safe working environment. Oversees maintenance of supplies and documents in medical logs as directed.

• Setup and stock exam rooms and clean rooms at end of each day worked.

• Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures of the Agency. Maintains yearly CPR certification as required for all clinical employees.

• Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality of care and teamwork that focuses on the needs of the department and/or the business in conjunction with the full mission of the Agency.

• Complies with Agency mandated in-service training workshops (EOC, Working Safely, Abuse, etc.).

 

QUALIFICATIONS

Required Skills and Education

• High school diploma or equivalency

• Completion of a Medical Assistant course from an accredited/recognized school

• Medical Assistant board certification (AAMA, NHA)/registration (AMT)

• EKG use, appointment scheduling, word processing and computer skills, and familiarity with medical testing procedures.

• Sound organizational skills and accuracy at all levels of job.

• Prior demonstrated excellent communication and customer service skills.

• Must be team focused and demonstrate leadership qualities.

• CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification. 

 

Preferred Skills

• Bilingual

• Expert knowledge of the electronic health record

 

Required Licenses/Certifications

• CPR Certified

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