WIC Program Assistant

Title- WIC Program Assistant
Location- Bridgeport, CT (onsite)
Schedule- M-F 8:15am-4:30pm (1 hour lunch)
Pay: $17/hr
Duration: 6+ months  (December- May)

SUMMARY: Assists with providing WIC Program participant services including scheduling appointments and updating demographic data and responding to phone calls.

SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA)

• Assists in the certification of WIC applicants by performing the following activities: Interviewing, to obtain basic demographic data such as name, address, and contact information; verifying identity, residency, and income eligibility by reviewing paperwork presented; entering all data into the Statewide WIC Information System (SWIS).
• Performs reminder phone calls for upcoming appointments, and follow up phone calls for missed appointments.
• Answers WIC phone, handles calls for requests for general information, rescheduling appointments, lost checks, etc as assigned by local WIC Site Office Manger.
• Performs necessary paperwork, as assigned, including maintaining participant files and accurate documentation.
• May assist in the preparation of materials (e.g., newsletters), visual aids (e.g., bulletin boards or program displays), and activities (e.g., health fairs) in conjunction with other local agency staff.
• Outreach Services, Community relations
• Other duties as assigned.

Qualifications:
The ability to communicate clearly both orally and in writing in English, and another language when deemed appropriate, and

• The ability to establish rapport with individuals.
• Ability to perform basic computer and telephone skills, as well as to complete basic clerical tasks.

Education:
High school diploma or GED equivalency