Director, AI

Director of Applied AI Artificial Intelligence

Summary: The firm’s AI function exists to leverage advanced technology to positively impact the organization, the business, and client service delivery. The AI team is responsible for designing, building, and deploying workflows, automation, and matter-support tools across the firm’s legal practice areas. Lead day-to-day delivery of the firm’s applied AI roadmap, supervising practice-aligned teams. The Director will partner closely with the Director of Knowledge Management (KM) and Practice Technology to ensure that AI workflows and the underlying knowledge content advance in lockstep, and will work directly with practice group leadership to identify, prioritize, and scale high-impact use cases that strengthen matter execution, attorney leverage, and client service delivery.

Essential Duties and Responsibilities: Primary duties and responsibilities necessary for successful job performance include:

• Lead and develop AI Teams, establishing clear delivery expectations and a high-performance, learning-oriented culture.

• Define and maintain firm-wide applied AI delivery standards, including reusable workflow patterns, prompt and agent design conventions, evaluation methods, and quality controls that ensure consistent, defensible AI-enabled work product across practices.

• Partner with practice group leadership to identify, prioritize, and sequence AI use cases that improve matter execution, attorney leverage, and client service delivery, ensuring the highest-impact opportunities receive concentrated team focus.

• Oversee the design, build, and deployment of AI-enabled tools spanning document review, drafting, diligence, discovery, regulatory monitoring, investigations support, and related legal workflows, scaling proven solutions from one practice area to others wherever feasible.

• Drive firm-wide adoption of applied AI through training, demos, office hours, internal communications, and sustained enablement, partnering with practice group leadership, Learning & Development, and Communications to bring lawyers and business professionals along the learning curve.

• Establish and report on adoption, performance, and value metrics for the firm’s applied AI portfolio, surfacing actionable insights to the Senior Director of AI, CIO, and firm leadership.

• Partner with the Director of KM and Practice Technology to ensure AI workflows are grounded in high-quality, AI-ready knowledge content, taxonomies, and practice-area data sources.

• Coordinate with Information Security, Risk, and the Office of General Counsel on the responsible deployment of AI tools, including data handling, privilege protection, vendor due diligence, and AI governance.

• Evaluate and manage external AI vendors and platforms, advising on build-versus-buy decisions and ensuring tools selected meet the firm’s quality, security, and integration requirements.

• Stay actively informed of developments in legal AI, large language models, agentic systems, and adjacent technologies, and proactively bring forward new opportunities, pilots, and pattern improvements.

• Serve as a credible point of contact for partners, practice group leaders, and clients on the firm’s applied AI capabilities, communicating in terms that resonate with legal and business audiences.

• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Qualifications (Knowledge, Skills, and Ability Required):

• Minimum of 8 years of transferable professional experience, with a meaningful portion in applied AI, machine learning, or legal technology delivery within a law firm, professional services organization, or comparable environment, including demonstrated experience leading teams and interfacing with senior leadership.

• Track record of shipping AI-enabled tools or workflows into production with measurable adoption and impact; experience with LLM-based applications, retrieval-augmented generation, evaluation methods, and modern AI tooling strongly preferred.

• Working understanding of legal workflows  sufficient to converse credibly with practice group leadership and translate legal requirements into technical solutions.

• Demonstrated initiative and bias for action, with the willingness to own outcomes through to delivery and the judgment to know when to ship, when to iterate, and when to escalate.

• Genuine intellectual curiosity, with a habit of staying ahead of developments in AI and a track record of bringing fresh ideas and approaches forward to leadership.

• Solution and objective-oriented mindset, with the discipline to anchor every project to a clear business or client-service outcome and the persistence to drive it through to delivery.

• Strong listener: genuinely curious about how attorneys work and what clients need, with the ability to surface root problems before proposing solutions and the patience to push past the first ask to understand the underlying objective.

• Comfortable as a teacher: able to demonstrate, train, and bring along attorneys and business professionals at all levels of technical fluency, with patience for the realities of change management in a partnership.

• Demonstrated ability to build trusted relationships across practices and functions, with attorneys, business professionals, technology partners, and operations teams, and to operate as a credible cross-practice and cross-functional connector.

• Ability to navigate and influence at all levels of the organization, with the confidence to advocate for AI-enabled approaches and the credibility to earn partner trust.

• Strong organizational skills with the ability to manage multiple concurrent priorities, drive projects through to completion, and lead effectively and with professionalism in a fast-paced environment.

• Strong written and verbal communication skills; able to communicate complex AI concepts in terms that resonate with legal and business audiences and to demonstrate a grasp of the strategic intent of a subject matter.

• Bachelor’s degree required; advanced degree in a relevant technical, legal, or business discipline preferred.

• Position requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States; or (c) an INS-approved refugee or asylum holder.

. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #ZIP