Complete Staffing Solutions

Senior Practice Assistant ($28/hour)

Published September 29, 2026Waltham, MassachusettsJob ID: 39991

Key Responsibilities & Details

M-F 8:30-5
 
PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
  • Coordinates and maintains providers’ master clinical schedules
  • Submits referrals for specialty appointment requests
  • Obtains intake information from patient and referring physician’s offices.
  • Schedules Radiology tests
  • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
  • Schedules infusion related services utilizing Epic scheduling support system
  • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. 
  • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
  • Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
  • Performs other duties as assigned

This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer.

EDUCATION:  Specify minimum education and clearly indicate if preferred or required

  • High School diploma required; Bachelor’s degree preferred

EXPERIENCE: Specify minimum creditable years of experience and clearly indicate if preferred or required

  • Minimum 2 years of related experience required

 

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