Front Desk Attendant ($28/hr)

Location: New York, NY
Schedule: Monday–Friday, 12:00 PM–8:00 PM
Pay: Up to $28.84/hour

Position Overview

We are seeking a polished, professional, and service-oriented Conference Support Specialist to provide exceptional support to clients, visitors, attorneys, and internal staff within a professional office environment. This position will be responsible for coordinating conference rooms, greeting visitors, managing meeting logistics, handling incoming calls, and ensuring conference spaces are properly prepared.

Responsibilities

• Greet clients and visitors in a courteous and professional manner.

• Print visitor badges, announce arrivals, and direct guests to conference rooms or offices.

• Answer incoming calls promptly and professionally and route calls as appropriate.

• Coordinate conference calls and provide confirmation details to meeting hosts.

• Manage conference and meeting room reservations.

• Confirm meeting details and follow up with hosts to ensure all arrangements are accurate.

• Coordinate meeting requests with internal departments, including Food Service, Maintenance, and Media/AV teams.

• Conduct conference room checks before meetings to ensure rooms are properly set up with necessary equipment and amenities.

• Tidy and reset conference rooms following meetings and check for documents or belongings.

• Communicate professionally with attorneys, staff, clients, vendors, and other stakeholders.

• Assist with additional conference services and administrative responsibilities as needed.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.

• 3–5 years of experience in reception, hotel concierge, airline, hospitality, corporate client services, or a similar customer-facing environment.

• Previous law firm or professional services experience is a plus.

• Excellent verbal and written communication skills.

• Strong customer service skills with a polished and professional demeanor.

• Excellent organizational, time management, and prioritization abilities.

• Strong attention to detail and ability to manage multiple requests simultaneously.

• Ability to work both independently and collaboratively as part of a team.

• Proficiency with Microsoft Outlook, Word, and Excel.

• Familiarity with audio/visual equipment preferred.

• Experience operating a switchboard or multi-line phone system is a plus.

• Ability to occasionally lift approximately 20–30 pounds.

• Flexibility for occasional overtime, evening, weekend, holiday, or rotating on-call coverage as needed.

Additional Requirements

Candidates must maintain a professional, neat, and well-groomed appearance and follow established workplace attire or uniform guidelines. This position also requires discretion when handling confidential firm and client information and adherence to information security and privacy procedures.

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