Practice Assistant
Published October 1, 2026Boston, MassachusettsJob ID: 40083
Key Responsibilities & Details
Pay: $24-27/hour
Schedule: Monday through Friday 8AM – 5PM
Wednesday will be until 5PM, other days may end early ~4:30PM
Requirements:
- 2-3 years of experience as Practice Assistant
- Experience using Epic EMR system
- Proficiency with Microsoft Office
Responsibilities:
- Schedule patient appointments and maintain appointment records
- Greet and assist patients and respond to routine inquiries
- Manage phone calls, appointment scheduling, and message routing
- Process billing forms and scan documents into Epic
- Request medical records and laboratory results
- Distribute mail and faxes and prepare routine correspondence
- Collect patient co-payments as needed
- Handle messages related to prior authorizations, provider questions, prescription refills, and test results
- Serve as Epic Super User for scheduling, registration, and billing systems (training provided)
Job Application
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