AR SPECIALIST/STAFF ACCOUNTANT

Staff Accountant
The Staff Accountant is primarily responsible for managing all aspects of the accounts receivable cycle, including customer account maintenance, invoicing support, cash application, collections, dispute resolution, credit-related activities, and account reconciliations. The role works closely with Customer Service, Sales, and customers to resolve payment issues, improve cash flow, and maintain positive business relationships. In addition, this position supports the accounting team with selected month-end close activities, balance sheet reconciliations, and other general accounting responsibilities as needed. Success in this role requires strong attention to detail, analytical skills, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

RESPONSIBILITIES:
Accounts Receivable (Approximately 70%)

• Manage the cash application process by obtaining payment and remittance information from bank portals, recording customer receipts, reconciling deposits, researching unapplied cash, and resolving discrepancies to maintain accurate customer account balances
• Monitor accounts receivable aging and proactively follow up on past due balances and maintain communication with customers.
• Maintain customer account records, perform account reconciliations, and respond to customer inquiries regarding account status.
• Manage customer electronic invoicing requirements, including uploading invoices to customer portals, monitoring invoice status and resolving submission issues.
• Review customer credit exposure and provide information to support credit decisions.
• Partner closely with Customer Service and other internal departments to resolve customer account issues, support timely collections, and ensure a positive customer experience.
• Support cash forecasting through analysis of expected customer receipts.
• Prepare weekly AR aging and collection reports for management review.

 
General Accounting (Approximately 30%)

• Prepare assigned journal entries and supporting schedules.
• Perform monthly balance sheet account reconciliations and investigate variances.
• Reconcile bank accounts and cash-related balances.
• Assist with sales and use tax filings and supporting schedules.
• Participate in month-end and year-end close processes.
• Prepare audit schedules and provide support for internal and external audit requests.
• Provide backup support for other accounting functions as needed.

QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
• 3+ years of accounting and/or accounts receivable experience.
• Strong knowledge of accounts receivable processes and accounting principles.
• Proficiency with ERP systems and Microsoft Excel.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.