Medical Admin

Hiring for an Administrative Assistant in Farmington, CT. 

Pay rate: $20.90/hour 
Hours: Full time, 40 hours per week, Monday – Friday, 8:00 a.m. to 4:30 p.m., 30 minute unpaid meal break

Job Requirements: 

• Experience in a high volume clinical office or hospital call center and scheduling outpatient testing and office visits
  EPIC experience preferred

• Interpersonal skills; oral and written communication skills
• Ability to speak proper English and to enunciate clearly
• Ability to operate office and communications equipment
• Ability to follow written and oral instructions
• Ability to think and act quickly in emergency situations with judgment and discretion
• Ability to maintain records.
• Experience in medical practice communication

Job Responsibilities:

• Telecom Operator Cardiology , Pulmonary and Nephrology Out Patient Practices
• This position serves as the first line of telephone communication between patient and Cardiology, Pulmonary and Nephrology medical practices.
• Responsible for scheduling appointments, testing, conveying communication between patient callers and clinical staff and providers using pre-established algorithm for routing of calls.
• Responds to telephone inquiries, determines caller’s need, and communicates need to appropriate individual, medical staff or provider
• Obtains patient information and verifies accuracy of system data
• Documents telephone inquiries, complaints, conversations and action taken
• Schedules appointments and sends out appointment letters
• Calls patients for scheduled appointments and instructs patient in any necessary preparations
• Responds to correspondence and handle request as needed
• Maintains records
• May operate a computer
• May perform varied clerical, typing and statistical work
• Performs related duties as required