Logistics Coordinator

Position Summary
The primary responsibility of the Logistics Coordinator is working with external customers and carriers routing orders and maintaining shipments.

Qualifications:

• At least 1 year of experience in logistics including truckload, LTL and parcel.
• Demonstrated experience using software systems such as SAGE and Microsoft365 for freight arrangement and order management.

• Ability to maintain proper phone and email etiquette, demonstrate patience and empathy

• Must be able to work in a team environment
• Strong written and verbal communication skills

• Strong organizational skills with a high degree of accuracy
• Ability to work in a very high pace environment, multi-task, and be highly organized.
• Ability to adapt to change

Essential Job Functions

• Breaking down orders into FTL, data entry, routing orders, ASN knowledge, and generating paperwork for shippers using Sage, Outlook and Excel
• Working with external customers, suppliers and carriers to ensure accurate processing of shipments and scheduling loads and workflow for the warehouse department.
• Document and process all requests for pickups and deliveries for customers.
• Maintain daily entry of shipments and customer order status in SAGE and Excel.
• Provide customers with timely status updates of shipments and proof of delivery in a professional and courteous manner.
• Maintain daily contact with vendors to ensure on time delivery of customer freight.
• Document, investigate, and report shipment delays and other issues to Manager/Supervisor.
• Maintain metric reports as required by management and or customers.
• Continuously increase knowledge of standard operating procedures, products and services.
• Maintain clean and safe work environment ensure all GMP’s are followed, including proper use of PPE
• Maintains reliable and consistent attendance, arriving on time and ready to work each day.
• Demonstrates clear and professional communication with team members, supervisors, and other departments.
• Effectively manages time, tasks, and priorities to meet deadlines and support team goals.
• Produces accurate, thorough, and high-quality work in alignment with company standards.
• Consistently meets or exceeds performance expectations while upholding company values and standards.
• Participates in training when needed.
• Perform all other duties as assigned

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